The Valley Mobile Haircuts appointment setting process.
Frequently Asked Questions
FAQ – Service Questions
What’s the Valley Mobile Haircuts process?
1. Set appointment.
Set your appointment time by scrolling down our services list select our ‘Integrity Fee’ ($10 deposit) option. Skip the “Book Another Service” section. Select the time that’s best for you. And add comments about the service you’re inquiring about.
2. Pay the Membership-Integrity Fee ($10).
Once paid, we’ll contact you to discuss details over the phone OR set up a face-to-face consultation at any address you provide.
3. During service:
(A) Tarp is laid on floor to catch trimmings, (B) Hair is serviced, (C) Tarp is folded and trimmings are discarded by Valley Mobile Haircuts.
4. After services are completed, pay remaining service charge.
All haircuts have delivery gratuities.
How do we calculate travel into the total service charge?
You will receive a GPS screenshot of your traveling-stylists current location and the exact mileage from the address you provided on our scheduling software and only pay a Devilery Gratuity in accordance to the mileage chart listed directly below. Rates fluctuate depending on the proximity of how far or close you are to traveling stylist’s location. Mileage calculation starts from 1545 North Texas Street, Suite 201, in Fairfield, CA (94533).
What is your cancellation policy?
All bookings have travel fees (unless otherwise specified by your traveling stylist). You can reschedule or cancel up until 24 hours before you book. If you cancel within 24 hours you are liable for paying 50% of the services requested. You are NOT liable for the travel fee unless if barber or hairdresser shows up to the address you provided and no ones there. Yes, you’re still liable for the travel fee despite NOT having a haircut.
If Valley Mobile Haircuts cancels an appointment OR terminates a client’s service-contract for any reason the entire down payment OR package charge will gladly be fully refunded within one week.
FAQ – Hygienic Questions
Corona virus. Pre-clean. Post-clean. Locations serviced.
Where do we provide our services?
Homes, businesses, and public locations.
Do we clean up after completion of services?
Yes but the Traveling Stylist reserves the right to charge a “Cleaning Fee” in the event of an unanticipated haircutting environment. The vast majority of haircutting spaces will be cleaned for free.
Health Conditions? Blade Wash? Sanitation? Aftershave?
Clients agree to have any Attendants (additional persons their paying for) receiving Services from Traveling Stylist and/or Traveling Assistants to give verbal notice in advance of any and all contagious health conditions, and all scalp-related hair and/or skin conditions. The Client shall provide Traveling Stylists with a safe and suitable work area at the space Services are to be performed. Traveling stylists are required to practice cleanliness.
FAQ – Returning Clients
Do I have to commit to a service package agreement?
No commitment necessary.
Bulk service requests save you time and money.
Ask about our “Client Contracts”.
What Payment Methods Are Available?
Client agrees to allow Valley Mobile Haircuts to charge any physical or virtual card on file in the event there’s actually a card on file and a balance is owed. This includes the ability to charge any other forms of payment in the future including but not limited to; Venmo, CashApp, PayPal, Zelle, and/or G Pay. The final balance is due upon completion of services. The Client identified in any written and/or verbal agreement is responsible for the entire balance of payment. Accepted forms of payment are either cash, card, Venmo, CashApp, PayPal, G Pay, and/or Zelle. Pay online at www.valleymobilehaircuts.com.
FAQ – Careers
How Can I Work For Valley Mobile Haircuts?
travis@valleymobilehaircuts.com is our preferred method of communication for inquiring about becoming a Traveling Stylist.
Be prepared to provide your barber’s or cosmetology license.
Traveling Assistants are not required to have a barber or cosmetology license but must have a intrinsic desire to work in the hair industry as you will be trained accordingly. Upon completion of training, you’ll be eligible to accept Valley Mobile Haircuts clientele immediately as there is no law against providing mobile-haircutting services in and of itself. We highly encourage Valley Mobile Haircuts employees to obtain formal barbering and/or hairdressing education.
Pay varies depending on your personal transportation, tools, and skill level.
You can always call, text, and/or FaceTime. Please feel free to leave a voicemail. Your voicemail is guaranteed to be responded to within one or two business days.
Contact Valley Mobile Haircuts
Call, text, or email
Office Cell: (916) 701-9240
travis@valleymobilehaircuts.com
Thanks in advance for your business!
Operating Hours:
Tuesday — Thursday, 10:00 AM — 6:00 PM
Saturday & Sunday, 6:00 AM — 7:00 PM
Administrative Hours: (Seven Days A Week)
9:00 AM — 2:00 PM
6:00 PM — 11:00 PM
