Frequently Asked Questions

FAQ – Service Questions

The Valley Mobile Haircuts appointment setting process.

What’s the Valley Mobile Haircuts process?

1. Set appointment.

Set your appointment time by scrolling down our services list select our ‘Integrity Fee’ ($10 deposit) option. Skip the “Book Another Service” section. Select the time that’s best for you. And add comments about the service you’re inquiring about.

2. Pay the ‘Integrity Fee’ ($10 deposit).

Once paid, we’ll contact you to discuss details over the phone OR set a $5 face-to-face consultation at any address you provide.

3. During service:

(A) Tarp is laid on floor to catch trimmings, (B) Hair is serviced, (C) Tarp is folded and trimmings are discarded by Valley Mobile Haircuts.

4. After services are completed, pay remaining service charge.

How do we calculate travel into the total service charge?

You will receive a GPS screenshot of your traveling-stylists current location and the exact mileage from the address you provided on our scheduling software and only pay a one-way travel charge in accordance to the mileage chart listed directly below. Rates fluctuate depending on the proximity of how far or close you are to traveling stylist’s location.

$8.00/mile (City of Sacramento)Sacramento Region: Midtown, Downtown, Oak Park, Land Park, Citrus Park, Hollywood Park, South Land Park, The Grid, East Sacramento, West Sacramento, North Sacramento, South Sacramento
$4.00/mile (Sacramento Metropolitan)
Arden Arcade, Natomas, Greenhaven

Suburbs of Sacramento: Roseville, Rocklin, Gold River, La Riveria, Rosemont, Carmichael, Davis, Placer, Elk Grove, Rio Linda

Sacramento Valley: Lincoln, Fair Oaks, North Highlands, Vacaville, Fairfield, Woodland, Yolo, Antelope, Citrus Heights, Folsom, Auburn

Placer, Grass Valley, Sutter, Yuba City, and surrounding areas
$2.00/mile (Central Valley)Central Valley: Galt, Lodi, Stockton, Thornton, Manteca, Tracy, Modesto, Oakdale, Riverbank, Rancho Calaveras
$1.00 to 2.00/mile (Bay Area) Bay Area: San Francisco, Oakland, Emeryville, Berkeley, Vallejo, San Jose, Tri-Valley, Dublin, Pleasanton, Concord, Antioch, Contra Costa, Walnut Creek, Pleasant Hill, Livermore, Brentwood, Pittsburg, Concord
$1.00 to $2.00/mile (Nevada & South Central Valley)Nevada & Southern Central Valley: South Lake Tahoe, Reno – Merced, Madera, Fresno, Kings Co, San Marin, Santa Cruz, Santa Rosa.
Traveling Fee Proximity Chart
What is your cancellation policy?

All bookings have travel fees (unless otherwise specified by your traveling stylist). You can reschedule or cancel up until 24 hours before you book. We recommend to utilize the $10 deposit (Integrity Fee) option as any deposit or haircut paid for in full is non-refundable within 24 hours of booking

If Valley Mobile Haircuts cancels an appointment OR terminates a client’s service-contract for any reason the entire down payment OR package charge will gladly be fully refunded within one week.

FAQ – Hygienic Questions

Corona virus. Pre-clean. Post-clean. Locations serviced.

Where do we provide our services?

Homes, business, and public locations.

Do we clean up after completion of services?

Yes but the Traveling Stylist reserves the right to charge a “Cleaning Fee” in the event of an unanticipated haircutting environment. The vast majority of haircutting spaces will be cleaned for free.

Health Conditions? Blade Wash? Sanitation? Aftershave?

Clients agree to have any Attendants (additional persons their paying for) receiving Services from Traveling Stylist and/or Traveling Assistants to give verbal notice in advance of any and all contagious health conditions, and all scalp-related hair and/or skin conditions. The Client shall provide Traveling Stylists with a safe and suitable work area at the space Services are to be performed. Traveling stylists are required to practice cleanliness.

FAQ – Returning Clients

Do I have to commit to a service package agreement?

No commitment necessary.

Bulk service requests save you time and money.

Ask about our “Client Contracts”.

Check our online promotions page for group deals.

What Payment Methods Are Available?

Client agrees to allow Valley Mobile Haircuts to charge any physical or virtual card on file in the event there’s actually a card on file and a balance is owed. This includes the ability to charge any other forms of payment in the future including but not limited to; Venmo, CashApp, PayPal, Zelle, and/or G Pay. The final balance is due upon completion of services. The Client identified in any written and/or verbal agreement is responsible for the entire balance of payment. Accepted forms of payment are either cash, card, Venmo, CashApp, PayPal, G Pay, and/or Zelle. Pay online at www.valleymobilehaircuts.com.

FAQ – Careers

How Can I Work For Valley Mobile Haircuts?

valleymobilehaircuts@outlook.com is our preferred method of communication for inquiring about becoming a Traveling Stylist.

Be prepared to provide your barber’s or cosmetology license.

Traveling Assistants are not required to have a barber’s or cosmetology license but must have a intrinsic desire to work in the hair industry as you will be trained accordingly.

Pay varies depending on your personal transportation, tools, and skill level.

You can always call, text, and/or video chat. Please feel free to leave a voicemail. Your voicemail is guaranteed to be responded to within one business day.

Contact

Call, text, email, or video chat

(916) 701-9240 ~ Ask For Travis

valleymobilehaircuts@outlook.com

Thanks in advance for your business!